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'Thanking you for the delivery of my wooden duck this morning its just beautiful.Looking forward to shopping with you in the future.Many thanks caoimhe coyne.'15.05.14 via email.
'Dear Peter , I received the mattress last Thursday and unfortunately I was not here to receive it in person, so the driver did not take the old one mattress away. I telephoned your office to enquire about what to do and was greeted by the most pleasent, courteous and helpful girl Gabriella who organised for the driver to return the next day and take the old mattress away. He came before I got home & telephoned to say he had left as there was no one at the house. however, he agreed to return two hours later in order to collect it. He in turn was a most agreeable and charming young man.
I felt I should write and let you know the circumstances and the remarkable staff you have. I was most impressed with them both they are indeed an asset to Flanagan Kerins - so much so I highly recommend your store to all,
Yours Sincerely, Eileen Murphy. Co Wicklow 08.06.14 via Thank you card.